If you’re experiencing a problem with one of our software products, please fill out and submit an email.  You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use  e mail. This website has been misused for spamming. When you submit your bug report to support mail (below) , it will be entered into our database for tracking purposes. It will be associated with the account name under which you accessed this web. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.